The Nigerian Postal Service (NIPOST) has announced plans to achieve a N10 billion revenue growth through strategic business expansion and innovation. The Postmaster General of the Federation and Chief Executive Officer of NIPOST, Mrs. Tola Odeyemi, revealed this at the opening ceremony of a three-day Strategic Management Retreat for NIPOST management staff, directors, and postal managers from the 36 states and the FCT in Abuja.....CONTINUE READING THE ARTICLE FROM THE SOURCE
She stated that the current leadership of NIPOST has taken steps to change the narrative of the agency by ensuring that it adds value to government activities and positively impacts the lives of ordinary Nigerians.
According to her, NIPOST has signed a Memorandum of Understanding (MoU) with the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) to ensure that the cost of moving goods and services through NIPOST for the 22 million businesses registered with SMEDAN is reduced by 15 percent.
“Under the Renewed Hope Agenda, one of the things that we have done is our partnership with SMEDAN. They have a mandate to ensure that NANO, micro, small, and medium enterprises across Nigeria function properly.
“One of the key aspects of this industry is the ability to move their goods from production to end-users or customers. This is one of the areas where we want to participate in the diversification of the economy.”
“It’s to enable people to move goods at a reduced cost, and we have just signed an MoU with SMEDAN, reducing prices by 15% for the over 22 million businesses registered with SMEDAN.
“We want to be the enabling platform to improve trade and commerce in the country.”
The NIPOST boss emphasized that these efforts would boost the economy and improve productivity across all sectors of the national economy.
The Postmaster General noted that the retreat had the theme “Empower, Innovate, Shape: Nigerian Post, Optimized for Excellence.”
She explained that the retreat was targeted at “Ensuring the alignment of all our day-to-day activities with the vision and mission of the current leadership. We want to explore opportunities for efficiency and energize the NIPOST base across all 774 local government areas. It has become necessary that we must deliver the minimum level of service that is expected from NIPOST.”
Ms. Odeyemi also mentioned that NIPOST would upgrade its technology infrastructure to improve its mail delivery systems and build public trust and confidence in the agency, noting that complaints about missing mail are often due to human errors.
“Yes, we are aware of the complaints about missing mail. We are going to upgrade our technology with an end-to-end tracking system. This will enable us to know where things go wrong because this is a human system, so you experience some errors. But we will address these errors through improved technology,”
Odeyemi said.
She further stated that NIPOST is in advanced stages of restarting its e-commerce, financial services, and NIN enrollment and registration, using its facilities in all 774 local governments across the country.
“There is a lot of work being done with the limited resources that NIPOST has. One of the things I want to change is to increase revenue. For revenue generation, we are starting last-mile delivery of some government services and NIN registration. It will be available in all our locations.
“We are restarting our financial services, meaning that people will be able to conduct simple financial transactions, such as bill payments, utility payments, and cash-in, cash-out services, at any NIPOST location.
“We are also increasing our presence in e-commerce, logistics, and haulage services, utilizing all our locations for the benefit of Nigeria.
“We will also have agro-logistics products. We are in agrarian states where there is excess capacity for agricultural production. This will help farmers move their produce to either the aggregator or directly to consumers, from farm to table or from farm to business.”
In response to concerns about missing mail, Ms. Odeyemi reiterated the plans to upgrade NIPOST’s technology infrastructure, including the introduction of an end-to-end tracking system to reduce human errors and build public trust.
“Yes, we are aware of the complaints about missing mail. We are going to upgrade our technology with an end-to-end tracking system. This will enable us to identify where things go wrong because this is a human system, so errors can occur. But we will address these errors through improved technology,”
she assured.
In her welcome address, Director of Planning and Business Development, Mrs. Rekmah Maitumbi, encouraged participants to actively contribute to transforming NIPOST into a more efficient and customer-focused organization.
