It can be frustrating and scary when an ATM does not give you your money. While problems are rare, ATMs malfunction sometimes.>>>>CONTINUE READING HERE
You may only get a portion of your withdrawal, or you receive nothing at all. However, if your bank shows the full withdrawal in your transaction history, you may need to take action.
Banks typically clear up these issues quickly, but glitches can create anxiety while you wonder whether or not you’ll get reimbursed—or if the bank will believe your story. What’s more, this mishap could cause financial issues if your account balance is already low.
How to Handle ATM Errors
In a best-case scenario, the bank or ATM operator already knows that the mistake occurred and will fix the error in your account. In some cases, it takes more effort on your part.
As soon as you realize that there may be an error, do not continue using the machine. ATM problems can be a sign of fraud, and in this case, thieves may have changed something on the device, so it is best to minimize contact with that machine.1
Get Details About the ATM
Record the exact time, date, and location of the malfunction.
If there are several machines at one location, which one was it? To be extra careful, take pictures with your phone and send yourself a text message for a digital record of when and where you got shorted.
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Call Your Card Issuer or Bank
If you don’t receive your money, file a claim with your bank immediately to start the resolution process. If you used a credit card instead of a debit card linked to your checking account, check with the card issuer. In both cases, explain what happened, and request an investigation. Your card issuer will research the issue with the ATM operator.>>>>CONTINUE READING HERE
